Sharing our taonga (treasures)
Te Puia spans 70 hectares within the historic Te Whakarewarewa Geothermal Valley, on the edge of Rotorua. We are home to the world famous Pōhutu geyser, mud pools, hot springs and silica formations. You will also find the native Kiwi bird and the national schools of wood carving, weaving, stone and bone carving. We have shared these taonga (treasures) with manuhiri (visitors) for over 170 years and proudly continue that tradition today.
Qualmark Gold Status
Te Puia | NZMACI has Qualmark Gold Status. This shows that Te Puia | NZMACI has been independently validated as a tourism business of the very highest quality. The Qualmark seal of approval tells visitors from around the world that the tourism experience they will have at Te Puia will be exceptional, safe and environmentally sustainable.
Knowledge and excellence – Te Puia’s mission
To be the centre of knowledge and excellence for the preservation, presentation, education and growth of traditional expressions of Māori arts, crafts and culture.
The values of manaakitanga (hospitality) and kaitiakitanga (guardianship) underpin everything that we do at Te Puia | NZMACI. Our world-famous guiding tradition shows our regard for treating visitors with respect and making them part of our whānau (family). Our commitment to kaitiakitanga means that we will protect the rich natural and cultural taonga (treasures) at Te Puia and ensure that they thrive for generations to come.
Health & Safety
With numerous natural hazards including geysers, hot mud pools and boiling water pools, Te Puia’s geothermal area presents many hazards. Therefore, the health and safety of our manuhiri and staff is our top priority, and we aim for a zero serious harm injury rate. Te Puia | NZMACI has a full-time Health and Safety Coordinator, whose responsibility is to coordinate all Health and Safety initiatives. They work in close collaboration with a site-wide Health and Safety Committee.
We encourage all manuhiri to wear suitable footwear and have invested extensively in cobbled pathways to safely guide visitors through the geothermal valley. There is also a significant investment in fencing to ensure manuhiri do not venture into potentially unsafe zones. We provide wheelchair access wherever possible, though some steeper and unsealed or un-cobbled paths are not wheelchair accessible.
Te Puia Experiences
You can book a Day Tour or an Evening experience of Te Puia. Or enjoy the best of both and make it a perfect Rotorua experience with our combo package deal.
Compare the Experiences